Our Guarantee


2 Year Warranty

As part of our ongoing commitment to our customers, your Britannia appliance comes with a 2 year warranty for total peace of mind. Our service division will repair or replace any defective components caused by faulty materials or workmanship free of charge, provided that the defect occurs within two years of the date of purchase, and that:

  • Our service department is notified promptly of the defect
  • The appliance has been installed in accordance with the instruction manual
  • The appliance is solely for normal domestic use in domestic premises within the United Kingdom or Republic of Ireland
  • The appliance has not been repaired or modified by any person other than a member of our service division or an authorised service agent

The guarantee does not cover:

  • Defects that have arisen out of misuse
  • Improper installation
  • Use in commercial premises
  • Accidental damage
  • Incorrect assembly after cleaning
  • Fluctuations in gas or electrical supply
  • Light bulbs

Spare parts

The full range of genuine Britannia spare parts can be purchased directly from us. Please call our service and spares department on 0344 463 9705 (option 1) or email [email protected]

To register your Britannia appliance please visit our warranty registration page.

Share this page