Privacy Policy

Britannia is registered under the Data Protection Act. We explain here, for your reassurance, why we ask for information and how this information is likely to be used. You can then make informed choices about the information you provide on the Britannia website. The confidentiality of your information is of paramount concern to Britannia Living. To this end, we fully comply with Data Protection Legislation. Britannia Living is committed to ensuring that your privacy is protected. Should you decide to provide certain information by which you can be identified when using this website, then you can be assured that your data will only be used in accordance with this privacy and our cookie policy. Any other data which we collect which cannot be used to personally identify you will only be used to help us make improvements to the site and our marketing. We may amend this privacy policy from time to time and new versions will be posted on this website with an updated version number and date displayed at the top of this page.

What information we collect and how do we obtain it

When you provide information on this Britannia website, it may be analysed and used by Britannia. We will only disclose information to any other external third parties if a) a brochure is requested and you agree to receive information from a local retailer, your contact details will be passed on to carefully selected Britannia retailers in your local area. b) It is in connection with the transfer of all or substantially all of Britannia’s assets or shares by way of merger, acquisition, reorganisation or otherwise. The usage of this information is listed below.  You can access our Website home pages and browse our website without disclosing your personal data.

How we use your information

We use the information that we collect about you to:

i. To enable us to provide you with marketing and customer services: If you have requested a brochure we ask for your contact details, such as your e-mail and your home address. We can then tell you about new products and services that we think will be of interest to you. We aim to keep our contact with you to an acceptable level.
ii. To tell you about products and services we think you'll like: We also learn about our customers by tracking their movements around the web site, mobile site and general marketing. Individuals are not identified, but the results of customers' preferences and their use of the sites are analysed. Often we will use cookies for such measurement purposes. From time to time we may also analyse IP addresses or other anonymous data sources too.
iii. Contact you by email, mail or telephone via a third party service provider to service any order you may undertake with our sales team and/or stockist.

Keeping in touch with you
We want to keep you up to date with information about news, new products and special offers.  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request that we amend or remove any of your personal information that we hold by contacting us using the details set out in the 'Get in Touch' section of this Website.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a stockist and it may also be processed by staff operating for one of our stockists or suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. However, we cannot ensure the security of your data when it is being transmitted to our website or other digital sites from other pages and all transmission of personal information and other data is done at your own risk. You have a right to access the personal data that we hold on you or if you think the information we hold is incorrect please contact us quoting Security and Privacy Enquiry. 

Contact Us

If you have any questions relating to this policy or the use by us of personal data please get in touch quoting Security and Privacy Enquiry.

Changes to the Security and Privacy Policy
We keep our Security and Privacy Policy under regular review and we will place any updates in this webpage. This privacy policy was last updated on 26th February 2014.

Head Office Contact Details

Glen Dimplex Home Appliances t/a Britannia Living
Stoney Lane
L35 2XW


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